01
Proven systems. Real results.
A decade of refinement across an active Texas footprint. A playbook built inside operating shops, not inside a deck.
Est. 2015 · Dallas–Fort Worth
Inquiries
·
(972) 807-7138
FDD Available
Now reviewing qualified candidates
Franchise Opportunity
2026
Built on integrity. Franchised on results.
For more than a decade, Integrity 1st has focused on clear estimates, trained technicians, full-service repair, and customers who come back because they trust the shop.
We're now reviewing qualified franchise candidates who want to operate to the same standard.
Operating
Texas
DFW + Greater Houston
Avg. Rating
4.9
Across 9,000+ reviews
Tenure
20 YR
Founding leadership
Approach
Disciplined
Repeat customers · consistent standards
01
Why we exist
Auto repair has a
trust problem.
Customers walk into most repair shops expecting an upsell. Integrity 1st was built around removing that experience. It is a different operating model, not a different marketing line.
Clear estimates before the work starts. ASE-certified technicians. A 2-year / 24,000-mile limited warranty on qualifying parts and labor. The same answer whether the customer drives a 2008 Civic or a new F-150.
What customers say
"Honest, fair, and they explained everything before they did it."
"They told me my brakes were fine when another shop said I needed new ones."
"Twenty years of going here. Never been pressured. Never been wrong."
9,000+ verified reviews
4.9 ★ AVG
02
The Difference
Tired of industry standard?
So were we.
We built the business around honest recommendations, clear pricing, trained teams, and consistent shop operations. That same operating approach now supports our franchise model.
02
Relentless franchisee support.
Real humans on the line. Site selection, build-out, hiring, marketing. We run beside you, not above you.
03
Tech-driven operations.
Modern diagnostics and digital workflows in every bay. Faster service, better accuracy, cleaner customer communication.
04
A brand customers love.
You start with a brand built around trust. Then you earn it in your local market every day.
05
Disciplined shop economics.
Built around repeat customers, full-service repair, fair pricing, and consistent operating standards.
06
Customer-first, always.
"Honest repair at a price that's fair." It is how the company was built, and it is the standard we expect every location to follow.
02.B
Operating Platform
Fourteen locations,
one playbook.
Integrity 1st is not just licensing a name. The franchise model is built around the operating habits used across 14 active Texas locations: full-service repair, transparent customer communication, digital inspections, shop-management workflows, reputation systems, brand-level marketing support, and KPI visibility.
Brand-managed marketing.
Paid media, SEO, lifecycle email, and reputation systems run centrally.
Operating system.
Shared scheduling, parts ordering, work orders, and KPI dashboards across the network.
Diagnostic infrastructure.
OEM-grade scan tools and ADAS calibration matched to current factory capability.
Trained team standard.
ASE-certified technicians in every operating bay, continued training supported at the brand level.
Customer trust framework.
Photo and video documentation, written estimates before any work, two-year limited warranty.
Multi-unit support.
Area development agreements available to qualified operators.
03
Ideal Candidate
We're not
for everyone.
We're a small franchise system growing deliberately. The operators we move forward with tend to share a similar profile across capital, leadership, and operating discipline.
+
We're looking for
- Operators and leaders who set the tone
- Communicators who can build a local team
- Financially prepared and disciplined
- Multi-unit minded. But patient
- Community-builders, not deal-chasers
- People who follow the playbook
−
Not a fit
- Passive investors looking for absentee
- Anyone chasing a hype cycle
- Operators who won't follow brand standards
- People who view repair as just transactions
- Anyone uncomfortable with transparency
03.B
A clearer line
Who this
isn't for.
Said plainly. Saves both sides a discovery call and a lot of polite back-and-forth.
01
Passive investors looking for a hands-off return
02
Operators who treat customers as transactions
03
Buyers looking for a quick flip
04
Anyone uncomfortable following brand standards
05
Owners who cut corners when no one's watching
03.C
Financial Profile
Financial profile
at a glance.
Financial qualifications are reviewed through the current Franchise Disclosure Document process. Qualified candidates will receive the current investment range, liquidity expectations, and next-step requirements during discovery.
How qualification works
-
01
Inquiry
Request Franchise Information. Short qualification form. Response within one business day.
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02
Discovery Call
Two-way conversation. We share territory, model, support. You share goals, capital posture, timeline.
-
03
FDD Review
You receive the current Franchise Disclosure Document. Item 7 thresholds, Item 19 representation, full system disclosed.
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04
Discovery Day
On-site at an operating shop. Shadow a manager, see the floor, meet the support team. The real thing. Not a slide deck.
-
05
Decision & Build
Mutual approval, signed agreement, territory secured. Site selection, training, and build-out begin.
04
Full-Service Model
Every car.
Every service.
One trip. One trusted shop. All makes and all models. A full-service model means customers stop bouncing between specialists, and you capture more of the long-term relationship.
Services Offered
Routine maintenance
Brakes & rotors
Engine diagnostics
A/C & heating
Tires & alignment
Suspension & steering
Transmission service
Electrical & batteries
Oil & fluids
State inspections
Pre-purchase inspections
Warranty repairs
01
2-Year / 24K-Mile Limited Warranty
Limited warranty on qualifying parts and labor. Honored at participating Integrity 1st locations, subject to warranty terms.
02
ASE-Certified Technicians
ASE-certified technicians across operating bays. Continued training supported at the brand level.
03
Transparent Pricing
Written estimates before any work. Photo and video documentation of issues. Customers approve repairs before they start.
05
Technology & Systems
Modern
diagnostic
infrastructure.
The shop floor runs on modern diagnostic tools and digital workflows that match what most dealerships use. Faster diagnosis, cleaner workflows, clearer customer communication.
Digital Vehicle Inspection
Photo + video reports sent to the customer's phone before any repair authorization.
Shop Management System
Centralized scheduling, parts ordering, work-order management, and KPI dashboards.
Diagnostic Equipment
OEM-grade scan tools, ADAS calibration, programming, and electrical diagnostics.
Customer Communication
Two-way SMS, automated service reminders, post-visit reviews and NPS tracking.
Reputation Management
Brand-managed Google, Yelp, Facebook review systems with response coverage.
Marketing Automation
Local SEO, paid media, email lifecycle. Managed at brand level, optimized for your market.
05.B
Franchise Support
We run
beside you.
Most franchises hand you a binder and disappear. We hand you a team. The same people who built this brand are the people training yours. Every quarter, every year.
Real Onboarding
Six weeks of immersive training at operating shops. Operations, hiring, P&L. Taught by people who run the bays today.
On-Site Launch Team
Your support team stays on the ground through day ninety. We open the doors with you, not from a distance.
Ongoing Cadence
Quarterly leadership syncs. Monthly P&L reviews. A franchise consultant who knows your shop by name.
Marketing Engine
Brand-managed digital, local SEO, reputation, and review systems. You focus on the floor; we keep the funnel full.
06
Industry Opportunity
A category built
on needs-based
demand.
Auto repair demand is steady and structural rather than discretionary. Operators who run the business consistently tend to build long-running practices.
Essential service category
Vehicles need maintenance regardless of the economic cycle. Repair is need-based, not discretionary.
Aging vehicle fleet
The average car on U.S. Roads is now over 12 years old. Older vehicles need more service.
Dealership alternative demand
Customers actively seek independent shops they can trust as factory warranties expire.
Fragmented competition
Most local competitors are single-shop independents with limited brand presence and limited systems.
06.B
Available Markets
Now franchising across
37 states.
Integrity 1st is currently reviewing qualified franchise candidates across most of the country. The list below mirrors current registration and exemption status; the interactive territory map lives on the available-markets page.
Now Available · 37 States
Alabama
Alaska
Arizona
Arkansas
Colorado
Connecticut
Delaware
Florida
Georgia
Idaho
Iowa
Kansas
Kentucky
Louisiana
Maine
Maryland
Massachusetts
Michigan
Mississippi
Missouri
Montana
Nebraska
Nevada
New Jersey
New Mexico
North Carolina
Ohio
Oklahoma
Oregon
Pennsylvania
Rhode Island
South Carolina
Tennessee
Texas
Utah
West Virginia
Wyoming
Not Currently Available · 13 States
California
Hawaii
Illinois
Indiana
Minnesota
New Hampshire
New York
North Dakota
South Dakota
Vermont
Virginia
Washington
Wisconsin
Not seeing your state? Reach out. We evaluate new territories as franchise registrations and exemptions clear.
View interactive territory map →
07
Verified Proof
Built on
customer trust.
Earned daily.
Numbers below are reported from operating shops. We don't make earnings claims, financial performance representations, or guarantees on this site. Those conversations belong inside the FDD process.
Proof · 01
Verified Customer Reviews
9,000 +
Proof · 02
Average Google Rating
4.9 / 5
Proof · 03
Operating Footprint
Texas
Proof · 04
Operator Experience
20 + YR
08
From the Founder
"A decade ago in DFW, we set out to bring trust and transparency back to auto repair. One shop grew into a regional Texas footprint, built on relationships with our customers, our team, and now our franchise partners. We're building a legacy of service."
Kevin founded Integrity 1st Car Pros in 2015 in Plano, Texas, after years in the automotive service industry, with a simple mission: bring integrity back to auto repair. The company has since grown from a single Plano shop into one of the highest-rated automotive service networks across Dallas–Fort Worth and Houston.
We're now inviting a small group of operator-partners to bring this same standard to their communities, with the same expectations of quality, transparency, and consistent execution we hold ourselves to.
Kevin Syed
09
Common Questions
Plainly
answered.
Don't see your question? Email franchise@integrity1auto.com. We respond within one business day.
No. About a third of our franchisees came from outside the industry. What matters more is operational mindset, capital, and a real commitment to the customer-first model. Your shop will be staffed by ASE-certified technicians from day one. Your job is to lead the business, not turn the wrench.
Typical timeline is 9 to 14 months: 60 days for site selection, 4–6 months for build-out, six weeks for training, then a two-week soft launch before grand opening.
Dedicated franchise business consultant, monthly P&L reviews, quarterly on-site visits, ongoing training for your team, and a shared marketing fund managed at brand level. Your support team stays on-site through your first ninety days.
Yes. Multi-unit and area development agreements are available. We give priority to operators who can commit to three or more shops within five years.
Free-standing buildings or end-caps, 4,500–7,500 sq ft, six to eight bays, with high traffic visibility. Our real estate team helps you identify and negotiate.
You do. Local reputation is everything in this business. The brand fund and marketing systems support you, but customers are yours.
Next Step
Start the conversation.
A short inquiry to start. We respond within one business day.